We will always do our utmost to accommodate any amendments however if the request may have an impact on safe loading or negatively impact our delivery promise to other customers we will be unable to process the amendment.

You can request an amendment to your delivery order any time up to 2 hours before the start of your delivery slot. We are unable to accept requests to amend delivery orders after this point.

If you wish to request an amendment to your delivery please call us on 01543 440000 with your order number or pop into your local branch.

If your delivery slot is the first slot of the day we will need to be notified of any amendments before the branch closes the day before. P