COVID-19 Update

2020-08-10T11:52:10+00:00 Categories: Blog|

24/07/2020

Due to new legislation, we are now asking all customers to wear face coverings at the branches.

02/07/2020

All branches are now fully open to trade and public. We encourage you to use our pre-ordered collections to help beat the queues.

We are also re-opening the branches on Saturdays 8 AM – 12 PM. Our Lichfield branch will be open at 8 AM – 2 PM on Saturdays.

15/06/2020

The paving displays are now back open. Please arrive at your local branch and speak to a member of staff who will be able to guide you around. It will be one customer/couple at a time so please be aware that you may need to wait. Please be aware that no other transaction can be made when visiting the branch for the landscaping displays.

09/06/2020

Our Lichfield Bathroom Showroom will be opening from Friday 12th June. It is pre-booked appointments only. Please call 01543 440020.

Please note, this is the Lichfield Bathroom Showroom only. If you show up without an appointment, you will be turned away.

29/05/2020

We are now open to the general public as well as trade. We have set up a call & collect service. You can also use this form to order.

Please phone/email your order through to us, we will then ask for you to confirm this order via email as well as asking for a none refundable deposit of £20 or the amount of the order.

Once confirmed, you will be given a time slot to come and collect your order. On arrival to the branch, you will be given an allocated bay to park in. If you are paying by card, you will need to do so before being allocated to a bay. There will be a card machine outside of the branch.

If the items are handball, they will be left outside your vehicle and you will need to load them yourself.

If the items are bulk, please make the load area clear and get back into your vehicle and await load.

T&C’s

  • If you show up to the branch unannounced you will be turned away.
  • If you are unable to load items yourself, please state before arriving at the branch.
  • Please ensure items are correct before confirming your order.
  • If items need exchanging or returning, this will need to be booked out as a separate event.
  • We will check that your vehicle is suitable for the goods prior to collection.

21/05/2020

We are now open to the general public as well as trade. We have now set up a call & collect service. Please follow the process below. You can also use this form to order.

 

01/04/2020

A message from the Secretary of State for Business, Energy & Industrial Strategy. We will continue to follow government advice as well as only serve essential trade. We are still continuing to operate a delivery only service, so please do not come to branch.

Thank you for your cooperation.

 

31/03/2020

The following branches are closed –

  • Tamworth Branch
  • Hay Mills Branch
  • All Tippers Tool Hire (excluding Lichfield)

All other branches will continue to undertake any essential trade deliveries only for account customers. We are reducing working hours to Mon-Fri 7:30am – 4pm. Please do not come to any branch.

Thank you for your understanding.

27/03/2020

Hi guys,

Tippers will be open for deliveries ONLY from Monday. We will be temporarily closing for ALL collections from 5pm today Fri 27th March. Please do not visit our branches.

Our Haymills (Birmingham) branch will be closed completely to comply with safe working. All other branches will fulfil the delivery commitments we have next week and will continue to undertake any essential trade deliveries only for account customers. We are reducing working hours to Mon-Fri 7:30am – 4pm. We continue to be open for manufacturer deliveries.

We are asking all customers to be complaint and patient at this difficult time.

 

24/03/2020

Morning guys.

After the government’s announcement last night, we are implementing the following –
We are restricting the number of vans in the yards across branches, this will be monitored and controlled by staff.
We are servicing only trade essential purchases. No public or retail.
Preferably, all payments will be by account or card.
Please observe the social distancing of 2 metres when in at the branch.

We are asking all customers to be compliant and patient at this difficult time.